FAST FREE DELIVERY
Here at homeoutletsuperstore.com we have made things nice and simple by offering FREE DELIVERY on absolutely everything…. That’s right FREE oh and did we mention FAST as well. We carry over £1.5 Million worth of stock in our MASSIVE warehouse, meaning 95% of items are in stock all year round.
FREE DELIVERY – Delivery to England and Wales is FREE
FAST DELIVERY – Delivery to your Home within 7 Working Days
2 MAN DELIVERY – Delivered on a Premier 2 Man Service
PRE-ARRANGED – Delivery on a day and time to suit you.
Got a question email: info@homeoutletsuperstore.com or call 0845 052 3017. Phone line is open 10am – 5pm Monday to Friday.
Exclusions / Additional Charges:
An additional surcharge applies to some areas average cost will be £25.00 to Scotland, Edinburgh & Glasgow, £45 to Highlands.
Some items weighing 25kg or under may be delivered on a 1 man delivery; however we will notify you of this at the point of delivery confirmation.
Some areas are restricted and our carriers can only provide a pallet kerbside delivery, again we try to avoid this at all time and will contact you before so you can decide if this is suitable.
Please note restrictions apply to the extremities of Scotland. If you are in postcodes AB, DD, DG, FK, G, HS, IV, KA, PA, PH, KW and ZE you should contact us before placing the order to get a quote for delivery. We can deliver to Northern Ireland or any islands off the UK. Please contact us for a quote.
Timed 7 Day Delivery:
Currently we run a 7 day delivery service, once your order has been processed and all goods are confirmed in stock, we will email you to confirm your order has passed to our carries. After this you will be contacted by our carriers, they will book a suitable delivery day and time slot with you.
This applies to goods being shipping to England and Wales, orders being delivered to Scotland, Edinburgh, Glasgow and the Highlands will be placed on a 7-14 day delivery run.
Delivery into your room:
All goods are delivered by a two man team and will be delivered into the room of your choice provided there is suitable access. As we are not insured whilst on your property we regret we can only deliver to the ground floor of the premises. In the event of restricted access the delivery team will leave the goods at the nearest convenient point.
Checking your furniture:
All items are well packaged for delivery and damage is rare, in most cases the driver will have time to wait whilst you unpack and check your items, if not you have 24 hours from point of delivery to inform us of any damage.
Damaged Boxes:
If you notice that a box is damaged on delivery please note this on the delivery paper work and also take a picture of the damage in case of damage to the furniture inside.
Please report any damage to us via email info@homeoutletsuperstore.com and include photos so we can deal with it as quickly as possible.
Vehicle Access:
Please ensure there is good access for the delivery vehicle, consider that most goods will arrive in a 7.5 ton van, if you are aware of any likely problems please make us aware before delivery so that we can inform our carriers to discuss. Failed Delivery due to poor access will be chargeable at a minimum of £44.95 and will need to be paid before delivery is rescheduled.
Non-delivery:
Because of the speed of our carriers service once a delivery has been scheduled it cannot be cancelled, if you are unavailable when delivery is attempted this will result in a failed delivery. Failed Delivery will be chargeable at a minimum of £44.95 and will need to be paid before delivery is rescheduled. This is very unlikely as all 2 man deliveries are pre-booked.
